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Pages > Account Removal Request

Account Deletion Process

We're sorry to see you go. If you wish to permanently delete your account and all associated data, please follow the instructions below.


How to Request Account Deletion

To initiate the removal of your account and all related personal data, please send an email to our support team. This secure process helps us verify your identity and protect your information.

1. Send an Email

Kindly compose a new email and send it to the following address:

ship@ipcourierja.com

2. Use the Correct Subject Line

For faster processing, please ensure the subject of your email is:

Account Removal Request

3. Provide Required Information

In the body of your email, please include the following details to help us confirm your identity and locate your account:

  • Your full name as it appears on your account.
  • Your unique Account ID or User ID. This can usually be found in your account settings or a previous order confirmation email.

Example Email:

Subject: Account Removal Request

Dear Support Team,

I am writing to request the permanent deletion of my account and all associated data.

My Name: [Your Full Name]
My Account ID: [Your Account ID]

I understand that this action is irreversible.

Thank you for your assistance.

Sincerely,
[Your Full Name]

What Happens Next?

Upon receiving your request, our team will:

  1. Verify the information provided to ensure your account security.
  2. Permanently delete your account and all associated personal data from our systems. This may include your profile, order history, and any saved information.
  3. Send a final confirmation email to you once the deletion process is complete.

Please note that this process may take up to 7-10 business days to complete. If you have any questions, feel free to reply to your original email.


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